GDPR Policy

 

Welcome to Lokinesto (Hereinafter Referred To As "We") online store. This GDPR Policy is intended to explain how we reasonably process, use, store, and protect personal information when you use our website and related online services, as well as your corresponding rights during the handling of such information.

1. Scope Of Application

This policy applies to the processing of personal information when you access, browse, and use our website, as well as when you place orders, complete payments, and receive customer support. All products and services are provided exclusively online, and no offline transactions or offline data collection activities are involved.

2. Personal Information We Collect

When you use the website and related services, the following categories of information may be involved.

• Basic contact information, such as name, email address, and phone number.
• Order related information, such as delivery address, order number, and payment status.
• Necessary technical information generated to ensure normal website operation.

We collect only information that is directly related to service provision and website functionality.

3. Purposes Of Using Personal Information

We use personal information only within a reasonable and necessary scope, including but not limited to the following purposes.

• Processing orders and providing customer support.
• Ensuring stable and proper operation of website functions.
• Improving website structure and overall user experience.
• Responding to inquiries or service requests submitted by you.

Your personal information will not be used for purposes unrelated to those listed above.

4. Information Retention And Management

Personal information is retained only for a reasonable period necessary to achieve the stated purposes. When the information is no longer required, appropriate measures are taken to handle it in order to reduce unnecessary data retention risks.

5. Information Security Measures

We apply reasonable technical and administrative safeguards to prevent unauthorized access, disclosure, or improper use of personal information, helping to ensure data security and integrity during storage and processing.

6. Your Rights Regarding Personal Information

Within the applicable scope, you may submit requests related to your personal information, including the following.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request restriction of specific information use under reasonable conditions.

We will respond to valid requests within a reasonable timeframe.

7. Policy Updates

We may update this GDPR Policy based on service adjustments or operational needs. Updated content will be published on this page and will take effect from the date of publication.

8. Contact Information

If you have any questions regarding this GDPR Policy or matters related to the handling of personal information, you are welcome to contact us using the following details.

Contact Address: 672 Quill Road, East Stroudsburg, PA 18302, United States
Customer Service Phone: +1 (347) 500-7469
Customer Service Email: client@lokinesto.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Europe/London, GMT/BST)