Privacy Policy

 

This Privacy Policy applies to Lokinesto (hereinafter referred to as “we” or “us”). It explains how we collect, use, store, and protect information related to you when providing our online store services, as well as the rights you have regarding data processing.

1. Scope of Application

This policy applies to information generated when you access, browse, and use our online store, including but not limited to the following activities:

• Account-related interactions
• Product browsing and selection
• Order placement and payment processing
• After-sales communication and customer support

We process information only to the extent necessary to provide our online services.

2. Information Collection Methods (Cookies)

To ensure proper website operation and enhance overall user experience, we use Cookies and similar basic technologies for the following purposes:

• Identifying access status
• Saving essential preference settings
• Maintaining functional stability of the website

These technologies are used solely for website operation and management.

3. Use and Sharing of Information

The information we collect is primarily used for:

• Processing and managing orders
• Providing customer support and service communications
• Ensuring website security and improving user experience

We use information strictly within the scope necessary to achieve the purposes above.

4. Data Storage and Cookie Authorization

We apply appropriate technical and administrative measures to store information securely and retain it only for the period required to fulfill the stated purposes. The use of Cookies requires your awareness and authorization, which can be managed or withdrawn through your browser settings.

5. User Rights

You have the right to exercise the following requests:

• Access to information related to you
• Correction of inaccurate or incomplete data
• Deletion of information that is no longer necessary
• Withdrawal of previously granted consent

We will handle all valid requests promptly after reasonable identity verification.

6. Legal Basis for Data Processing (GDPR Policy)

Information is processed in accordance with the GDPR policy based on the following legal grounds:

• Performance of a contract: processing orders and providing purchased services
• Explicit consent: newsletter subscriptions and related communications
• Compliance with legal obligations: tax, accounting, and regulatory requirements
• Legitimate interests: improving user experience and preventing potential risks

7. Information Security and Management Measures

We implement appropriate technical and organizational safeguards to protect information against unauthorized access, disclosure, or improper use.

8. Policy Updates

This Privacy Policy may be updated as our services evolve. Any changes will be published on the relevant pages and will take effect upon publication.

9. Contact Information

If you have any questions about this policy or how information is processed, please contact us using the following contact information:

Contact Address: 672 Quill Road, East Stroudsburg, PA 18302, United States
Customer Service Phone: +1 (347) 500-7469
Customer Service Email: client@lokinesto.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Europe/London, GMT/BST)