Purchase And Payment Process

 

Welcome to Lokinesto (Hereinafter Referred To As "We") online store. This purchase and payment process explains the overall steps from product browsing to payment completion, helping you clearly understand how online shopping and payment are carried out.

1. Product Browsing And Selection

You may view detailed product information on the website, including descriptions, images, and relevant specifications. Based on your actual needs, you can select products and add them to the order page, then continue shopping or proceed to checkout.

2. Order Information Entry And Confirmation

On the checkout page, you are required to enter and confirm the following information.

• Product names and corresponding quantities.
• Delivery address and contact details.
• Order amount and cost composition.

All prices displayed on the website include all applicable taxes and related charges. No additional payment items will be added during the checkout process.

3. Order Submission And Confirmation

After confirming that all information is accurate, you may submit your order. Once the order is successfully submitted, the system will generate an order record and guide you to the payment process. Please ensure the accuracy of the information provided to avoid delays in order handling.

4. Payment Process Description

After submitting the order, you may complete payment by following the on screen instructions. The payment process is conducted in a secure environment to ensure the accuracy and integrity of transaction information. Once payment is completed, the order will automatically enter the processing stage.

5. Payment Completion And Status Update

After successful payment, the system will update the order status and generate a confirmation record containing the order number and payment details. You may view the current order status and subsequent progress on the relevant page.

6. Handling Payment Exceptions

If you encounter situations such as payment failure, duplicate charges, or abnormal order status during the payment process, it is recommended that you contact us promptly. We will assist in verifying the situation and provide the necessary support.

7. Order Processing After Payment

Once payment is completed, the order will be processed according to established procedures. Specific processing timeframes and subsequent arrangements are subject to the information provided on the relevant pages. If you need to inquire about order progress or communicate regarding your order, please contact us as early as possible.

8. Transaction Information Security

We attach great importance to the security of order and payment related information. Such information is used only for completing order processing and providing customer support, and will not be used for purposes unrelated to the transaction.

9. Contact Information

Contact Address: 672 Quill Road, East Stroudsburg, PA 18302, United States
Customer Service Phone: +1 (347) 500-7469
Customer Service Email: client@lokinesto.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Europe/London, GMT/BST)